UBUD, Bali (BPN) – In the recent Bali Tourism Awards 2019, Alaya Hotels & Resorts’ General Manager Dewi Mas, claimed a distinction that once again has elevated the personal’s leader reputation on the island. Dewi Mas was recognized as Bali Leading Top Hospitality Leader. This is the second award given to her as Bali Top Hospitality Leader after in 2018.
Dewi Mas is a seasoned hotelier with 20 years of experience in the industry. Having previously worked for reputable brands such as Hyatt, Four Seasons, The ONE Legian Hotel, and currently Alaya Hotels and Resorts, she brings a wealth of valuable expertise to her leadership by inspiring and develop people from Zero to Hero.
“I personally found this whole process to be professional and motivating in comparison to other initiatives. The Bali Tourism Award Foundation conducted an extremely thorough interview and assessment of my managerial career over the past 12 years. I am very fortunate to be the recipient of this prestigious award as Bali Leading Top Hospitality Leader. It also most encouraging that Alaya Hotels and Resorts was identified as an outstanding local property. I am confident that Alaya Hotels & Resorts will stand behind its commitment to provide the highest standards of service and continue to deliver exceptional guest experiences at both properties under its corporate banner,” Dewi Mas said at the gala ceremony hosted on May 27, 2019, at The Trans Resort Bali.
After bringing Alaya Resort Ubud as a five-star hotel brand, Dewi Mas continues to strengthen her leadership in maintaining guest satisfaction at Alaya Hotels and Resorts. During the two-year service at Alaya Hotels and Resorts, she has successfully brought Alaya to achieve various kinds of awards such as five-star Hotel Brand for Alaya Resort Ubud, Bali Leading five-Star Local Brand by BTA, Tri Hita Karana Emerald Awards, Best Presentation and Service in Melapa Melapi Awards, Best PR Simpatik by THK Awards, Certificate of Excellence by Trip Advisor, Loved by Guest by Hotels.com, Agoda Gold Circle Award, Regular Temple Visit Activity Award by NOW Bali and recently five-Star Surveillance Certification.
As a Certified Hotel Trainer, Certified Hotel Administration and Certified Lead Hotel Auditor, Dewi Mas regularly lectures at a local hospitality college and is keen to share her knowledge with the island’s next generation of aspiring hoteliers.
For the fifth consecutive year, the annual Bali Tourism Awards (BTA) were held in collaboration with the Indonesian Travel & Tourism Awards Foundation (ITTA). It’s an Oscar of Indonesia Tourism Award for Excellence and Quality in Bali’s Travel and Tourism Industry.
The gala ceremony saw representatives from more than 120 tourism companies in Bali gather for an elegant evening of wining and dining.
ITTA Foundation believes that Bali serves as the largest revenue generator of the Tourism Industry in Indonesia, one of the fastest growing markets with a presence on the brand of hospitality and travel the world.
To appreciate the outstanding achievement of the industry for many years, BTA awarded as proof for industry players to maintain the quality of service is very high and no doubt. It was truly a celebration of Bali’s best where hotels, resorts and outstanding hospitality executives were rewarded.