UBUD, Bali (BPN) – SereS Springs Resort & Spa Singakerta, Ubud announced it has been recognized as a 2021 Travelers’ Choice award winner as the top 10% of hotels worldwide.
This achievement celebrates businesses that consistently deliver fantastic experiences to travelers around the globe, having earned great traveler reviews on Tripadvisor over the last 12 months. As challenging as the past year was, SereS Springs stood out by continuously delighting travelers.
“We are very proud to be recognized by TripAdvisor, the world’s largest travel community,” said I Nyoman Prabawa, General Manager of SereS Springs Resort & Spa Singakerta. “It is a tremendous privilege to serve our guests and provide them with the best hospitality experience possible. I would like to take this opportunity to thank all our wonderful staff members at the hotel for their dedication, commitment, and hard work; maintaining a level of service beyond expectations.”
Kanika Soni, Chief Commercial Officer at Tripadvisor, said that the past year has been extremely challenging for tourism businesses.
“What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety,” she said.
Kanika explained that the Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working.
“Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic,” Kanika Soni said.