UBUD, Bali (BPN) – SenS Hotel & Spa + Conference Ubud Town Centre received the 2021 Travelers’ Choice award winner as one of the top 10% of hotels worldwide. This achievement celebrates businesses that consistently deliver fantastic experiences to travelers around the globe, having earned great traveler reviews on TripAdvisor over the last 12 months.
As challenging as the past year was, SenS Hotel & Spa stood out by continuously delighting travelers.
“We are honored to receive this prestigious award, as it has been a very challenging year for all of us, especially for the hotel industry in Bali. This year, the Travelers Choice Award especially means a lot to us as it is a recognition and an inspiration for all our associate’s efforts to continuously give our guests an exceptional stay experience despite the various challenges posed due to the pandemic” said General Manager, Sven Remo.
“We hope by winning this award, we are able to show the world that Bali is able to rise up again and bring the name of Bali, Indonesia back to being a hygienic, safe, comfortable and competitive destination once more”.
While Kanika Soni, Chief Commercial Officer at TripAdvisor said that the past year has been extremely challenging for tourism businesses. What has impressed her is how businesses adapted to these challenges, implementing more stringent cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety.
“The Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic,” she said.